Vision and Values

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Kansas City Southern Vision

KCS strives to consistently be the fastest-growing, best-performing, most customer-focused transportation provider in North America.

Our Values:

The values, beliefs, and behaviors that define our company create a foundation for our growth and success. Our strong culture and core values will allow KCS to fulfill its vision and continue to endure in times of stress.

Safety

First and foremost, we will demonstrate a commitment to safety for ourselves and our fellow employees, customers, contractors, and any other guests on our property. At KCS, safety is an obligation, not an option.

Customer focus

We will recognize that we are in the business of serving customers and will strive to consistently meet or exceed their expectations and deliver on our commitments. We will do what we say we are going to do.

Communication

We will support an environment of open and honest communication in which transparency of information and diversity of perspective are valued.

Teamwork

We will encourage and reward initiative and cross-functional teamwork. We will treat our fellow employees and other business associates with dignity and respect. Railroading is a team sport!

Initiative & Innovation

We will nurture an environment which encourages and rewards resourcefulness, innovation, and creativity. All individuals’ contributions are encouraged and respected.

Diversity & Civility

We will embrace our cross-cultural heritage and promote a work environment that is inclusive of everyone. We will honor the rights of all individuals to be treated with respect and dignity.